Information Technology
Mission Statement
It is the mission of the City of Elmira Department of Information Technology to provide superior quality service and support to City Departments, Employees, Contractors, and Partners and to implement new ideas, technologies, policies, standards, and practices to improve workflow efficiencies in governmental services for the benefit of all taxpayers.
Purpose
Information Technology provides strategy and support for a wide variety of technology services for City of Elmira offices, departments, and employees. The IT Department is responsible for end-user desktop support, network and infrastructure management, website and intranet development, employee training, application support, project management, and consulting.
Effective use of technology has been proven to increase efficiency and decrease the costs of government. The City of Elmira IT Department evaluates new technology, hardware, software, and network applications and makes recommendations to the City Manager and Department Heads for purchase and implementation. IT staff works with city departments and municipal partners with existing shared service contracts to ensure a stable, secure, and efficient delivery of desktop, network, and web-based applications that promote the efficient and effective delivery of government services to the people of the City of Elmira and Chemung County.
Applications
The City of Elmira Department of Information Technology Supports a wide-range of network-based, computer-based, and web-based applications and technologies. The list below is a short overview of some of the applications in use by the City of Elmira on a daily basis.
- Financial Management - Munis
- Public Safety - Impact Records Management
- Fire Records Management - Red Alert
- Timekeeping - KRONOS Timekeeper
- Property Assessment - RPSv4
- Help Desk Management - Numara Track IT
- Golf Course Management - FORE! Reservations
- Parking Ticket Management - ComPlus
- City Clerk - BAS
- Server Operating System - Microsoft Windows Server 2003
- Remote Application Access - Terminal Services
- Workstation Operating System - Microsoft Windows XP Professional
- Office Productivity - Microsoft Office Suite
- Spam Management - SurfControl
- Web Development - PmWiki
- Document Exchange - Adobe Acrobat
- Graphic Design - Adobe Photoshop
How to Contact Us
Vendors wishing to contact the IT Department should send offers or product descriptions via postal mail to City Hall. The IT Staff will respond to items of interest.
Equipment Surplus
When equipment has been replaced, is no longer needed, or has exceeded its life cycle, it may be sold on a continuous basis through an online auction or at the City's annual auction. Items sold on a continuous basis are made available to bid on propertyroom.com. Other items are sold at the annual auction, usually held in October, where equipment is made available to the highest bidder. Items on the auction list, their condition, and the time and date of the auction are usually announced at least one month prior to the auction. In some instances, a second auction may be held in the spring to dispense of equipment when excessive inventories are present. Contact the Purchasing Department for more details regarding the online auction and the annual auction and items available for auction.
Unfortunately, New York State law prohibits the City of Elmira from donating surplus equipment to any other organization of agency unless it is a municipal organization.
»Contact your State Representatives and ask them to change the law!
