Citizens Complaints

Our Policy

It is the policy of the Elmira Police Department to investigate complaints against the Department or its employees. This ensures the integrity of the Department while protecting the rights and interests of both citizens and Department employees.

Responsibility - Ours & Yours

The Elmira Police Department views all citizen complaints against its employees very seriously and actively pursues investigation into misconduct. For this reason, you must ensure that your complaint is based on fact and you have provided us with all of these facts to the best of your ability. If you intentionally make a false report to this department, you should know that making the false report could result in criminal and/or civil legal proceedings being filed against you.

Our Commitment to You

Employees of the Elmira Police Department shall at all times strive to be courteous and professional in all dealings with the citizens we serve. It is the hope of the Elmira Police Department that all of your contacts with our officers are positive. If not, we will endeavor to resolve your complaint to your satisfaction in a prompt and objective way.

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